Thank you for using Animal Crossing: Pocket Camp.
Due to high traffic, we began experiencing server connection issues at around 18:00 (JST) on Nov. 21, 2017.
The issue is still occurring intermittently, but please be aware that we are investigating it and will resolve it as soon as possible. Thank you to those users who have contacted us or left feedback regarding this issue.
Affected players will receive the following gift:
Leaf Ticket x 20
You can receive this gift from your mailbox only between Nov. 23, 2017 at 6:00 AM UTC and Dec. 23, 2017 at 5:59 AM UTC.
If items you receive in game are not being displayed properly, please close the app and start it again. This should resolve the issue.
We hope that you continue to enjoy Animal Crossing: Pocket Camp!
Posted: November 23, 2017 at 6:00 AM
Source: https://support.ac-pocketcamp.com/en-GB/public_announcements/ANNOUNCEMENT_1011226